Jared Fink

Group Director, Experience

Jared wakes up every day to define, design, and manage utopian experiences for people and the brands they love. He helps organizations utilize experience and design as a strategic lever for growth, innovation and impact. Jared leads the Experience Group in New York and partners with visionary leaders to simplify and transform their total brand experience across the entire customer journey.

Has worked with:

  • AARP
  • BNY Mellon
  • Bristol Myers Squibb
  • IBM
  • IKEA
  • Nestle
  • Philips

Is an expert in:

  • Where brand experience meets the boardroom
  • CX strategy and experience design
  • Product + service innovation and design thinking
  • Software design systems and management

Wants you to know:

  • Hails from a top-5 lake & mountain tourist town in Pennsylvania
  • Received his BBA at Temple University
  • Podcast and Brooklyn pizza enthusiast
  • Utopian sci-fi and R&D technology