Most financial services brands believe complexity equals credibility. But as our CEO, Howard Belk, shares on this episode of MacroMashup, it’s clarity, not jargon, that builds trust. From Vanguard’s clarity to Robinhood’s missteps and Goldman Sachs’ trust gap, Howard unpacks what makes or breaks a financial services brand.
Howard Belk on trust, clarity and authenticity in finance
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For those of us in the B2B brand world, corporate acquisitions and restructurings are the dramas we follow most closely. The plots are complex, the stakes—financial and professional—are immense, and the rise and fall of iconic global brands evoke consternation, nostalgia and cautious optimism. Who says non-fiction can’t stir the soul?
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For those of us in the B2B brand world, corporate acquisitions and restructurings are the dramas we follow most closely. The plots are complex, the stakes—financial and professional—are immense, and the rise and fall of iconic global brands evoke consternation, nostalgia and cautious optimism. Who says non-fiction can’t stir the soul?
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Humanizing technology in financial services isn't just a gimmick; it's a strategic imperative for bridging the gap between the digital world and the human experience.
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Humanizing technology in financial services isn't just a gimmick; it's a strategic imperative for bridging the gap between the digital world and the human experience.
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