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What’s my definition of branding? Simple: it’s any individual’s experience with any part of an organization...anywhere and anytime. A brand is built (or not) every time a candidate walks into an organization for an interview, every time a customer returns a product to a retail store, or every time someone browses an offering on a website or digital device. A brand is what happens to you when you touch a company. Strongly branded organizations align those experiences to reinforce the brand promises they make in marketing. And that’s a job that never, ever ends.

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What makes branding different?

What’s my definition of branding? Simple: it’s any individual’s experience with any part of an organization...anywhere and anytime. A brand is built (or not) every time a candidate walks into an organization for an interview, every time a customer returns a product to a retail store, or every time someone browses an offering on a website or digital device. A brand is what happens to you when you touch a company. Strongly branded organizations align those experiences to reinforce the brand promises they make in marketing. And that’s a job that never, ever ends.

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Simple, clear communications and experiences are essential for all parts of the landscape—from pharma and biotechs to insurers and hospital systems. As The Simplicity Company, we counsel healthcare brands by offering clarity in both message and execution via meaningful experiences, while confidently defining their evolving role in a complex, dynamic marketplace. Explore how we’ve helped healthcare businesses leverage brand to solve complex challenges, including CVS Health, Bristol Myers Squibb, Centrient and Mount Sinai.

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Insights

Brand experience: A vital lever in the future of healthcare

Simple, clear communications and experiences are essential for all parts of the landscape—from pharma and biotechs to insurers and hospital systems. As The Simplicity Company, we counsel healthcare brands by offering clarity in both message and execution via meaningful experiences, while confidently defining their evolving role in a complex, dynamic marketplace. Explore how we’ve helped healthcare businesses leverage brand to solve complex challenges, including CVS Health, Bristol Myers Squibb, Centrient and Mount Sinai.

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Fans should not be surprised that the Cleveland Indians are undergoing a name change — the writing’s been on the wall for years. For several seasons now, Indigenous people and allies have protested the team each Opening Day demanding change. The Indians front office have signaled that they have been listening and took the first step a couple years ago retiring their undeniably racist “Chief Wahoo” logo in 2018.

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The Cleveland Indians name change has been a long time coming

Fans should not be surprised that the Cleveland Indians are undergoing a name change — the writing’s been on the wall for years. For several seasons now, Indigenous people and allies have protested the team each Opening Day demanding change. The Indians front office have signaled that they have been listening and took the first step a couple years ago retiring their undeniably racist “Chief Wahoo” logo in 2018.

Siegel+Gale

Crafting a new brand identity requires vision, restraint and execution—a combination only the most capable brand stewards achieve. But there are key qualities for which a team should strive for during the creative process, and by keeping them in mind, can ensure an impactful outcome.

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Three qualities of a memorable logo

Crafting a new brand identity requires vision, restraint and execution—a combination only the most capable brand stewards achieve. But there are key qualities for which a team should strive for during the creative process, and by keeping them in mind, can ensure an impactful outcome.

Siegel+Gale

As the human cost of Covid-19 escalates, so does the economic cost. With a baseline predication of global GDP contraction sitting at 5.2%, the fallout has been significant. Despite this, many see big opportunities.

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Branding for an Initial Public Offering: Simple. Purposeful. Memorable. Scalable.

As the human cost of Covid-19 escalates, so does the economic cost. With a baseline predication of global GDP contraction sitting at 5.2%, the fallout has been significant. Despite this, many see big opportunities.

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While start-ups can often consider agility to be an advantage, incumbents are frequently better placed when it comes to branding. Heritage, often synonymous with purpose, is something grown, not created, and it's something incumbent financial institutions tend to have in abundance. However, a brand doesn't need heritage to be authentic—it merely requires a foundation or a purpose rooted in truth.

James Snook

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Superscript: Raising a start-up

While start-ups can often consider agility to be an advantage, incumbents are frequently better placed when it comes to branding. Heritage, often synonymous with purpose, is something grown, not created, and it's something incumbent financial institutions tend to have in abundance. However, a brand doesn't need heritage to be authentic—it merely requires a foundation or a purpose rooted in truth.

James Snook

Here are five tips to consider to help you make the most of what you have when rationalizing your brand portfolio.

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Brand Architecture: Five tips for rationalizing your portfolio

Here are five tips to consider to help you make the most of what you have when rationalizing your brand portfolio.

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Brands today don’t exist in a vacuum. They’re not unilateral, broadcasting to the world what they want people to believe about them. They’re dynamic, shaped and felt by people – their customers, their partners, their investors or their employees – across every touchpoint. Each audience passes judgement based on how that brand shows up, how it speaks to them, and how it makes them feel.

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Insights

Experience: Listen. Simplify. Adapt.

Brands today don’t exist in a vacuum. They’re not unilateral, broadcasting to the world what they want people to believe about them. They’re dynamic, shaped and felt by people – their customers, their partners, their investors or their employees – across every touchpoint. Each audience passes judgement based on how that brand shows up, how it speaks to them, and how it makes them feel.

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Given the current climate around the pandemic and global market conditions, mergers and acquisitions are on the rise. This uptick in activity will likely sustain as industries continue to be impacted, and innovation drives the search for efficiencies, consolidation, supply chain adjustments, evolving service models and increased scalability. Embracing change and acquisitions that help across these areas is a priority for many companies. One thing is clear—the success of these deals ultimately hinges on the people inside the organization, not the balance sheet.

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M&A / Spin-off

M&A: A culture transaction

Given the current climate around the pandemic and global market conditions, mergers and acquisitions are on the rise. This uptick in activity will likely sustain as industries continue to be impacted, and innovation drives the search for efficiencies, consolidation, supply chain adjustments, evolving service models and increased scalability. Embracing change and acquisitions that help across these areas is a priority for many companies. One thing is clear—the success of these deals ultimately hinges on the people inside the organization, not the balance sheet.

Siegel+Gale

Today, brand is more than a name, logo, tagline, advertising campaign or even the marketing department’s sole purview. A brand’s success is measured by the summation of the touchpoints all stakeholders—customers, employees, partners, investors, community—have with an organization. When a brand is well-managed, stakeholder experiences align with the expectations set by marketing communications and the brand grows in value over time. However, sometimes brands lose relevance and need to be reconsidered, a process known as rebranding. Here are six scenarios when a company might want to consider rebranding.

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6 reasons to rebrand

Today, brand is more than a name, logo, tagline, advertising campaign or even the marketing department’s sole purview. A brand’s success is measured by the summation of the touchpoints all stakeholders—customers, employees, partners, investors, community—have with an organization. When a brand is well-managed, stakeholder experiences align with the expectations set by marketing communications and the brand grows in value over time. However, sometimes brands lose relevance and need to be reconsidered, a process known as rebranding. Here are six scenarios when a company might want to consider rebranding.

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