Simplicity means making it easy for your customers to engage with you and making sure your team members understand your brand’s purpose so that they can deliver on it every day.
Margaret Molloy
January 2020
Simplifiers
James Humphreys, VP & Chief Marketing Officer, Quest Diagnostics
Simplicity means making it easy for your customers to engage with you and making sure your team members understand your brand’s purpose so that they can deliver on it every day.
Margaret Molloy
January 2020
When there are too many processes, we have to put ourselves in our customers’ shoes to make it easier for them; make it easier for the phone representatives and make it easier for the front desk agents. If people could say, “that was really easy,” then we achieved our goal of simplicity.
Margaret Molloy
December 2019
Simplifiers
Noah Brodsky, Chief Brand Officer, Wyndham Destinations
When there are too many processes, we have to put ourselves in our customers’ shoes to make it easier for them; make it easier for the phone representatives and make it easier for the front desk agents. If people could say, “that was really easy,” then we achieved our goal of simplicity.
Margaret Molloy
December 2019
Behind every brand delivering simpler experiences for customers is a leader who recognizes the inherent value in keeping things simple. In Simplifiers, Margaret Molloy interviews business leaders who put simplicity to work. Here, she speaks with Jerome Hiquet, Chief Marketing Officer, Formula E.
Margaret Molloy
October 2019
Simplifiers
Jerome Hiquet, Chief Marketing Officer, Formula E
Behind every brand delivering simpler experiences for customers is a leader who recognizes the inherent value in keeping things simple. In Simplifiers, Margaret Molloy interviews business leaders who put simplicity to work. Here, she speaks with Jerome Hiquet, Chief Marketing Officer, Formula E.
Margaret Molloy
October 2019
In the newest Simplifiers interview, Margaret Molloy chats with Blair Shane, Chief Marketing Officer, Sequoia, about the difference between investing and company building, force pruning to make room for the new, and why all great companies need to be founded on a strong culture.
Margaret Molloy
September 2019
Simplifiers
Blair Shane, Chief Marketing Officer, Sequoia Capital
In the newest Simplifiers interview, Margaret Molloy chats with Blair Shane, Chief Marketing Officer, Sequoia, about the difference between investing and company building, force pruning to make room for the new, and why all great companies need to be founded on a strong culture.
Margaret Molloy
September 2019
Behind every brand delivering simpler experiences for customers is a leader who recognizes the inherent value in keeping things simple. In Simplifiers, Margaret Molloy interviews business leaders who put simplicity to work. Here, Margaret speaks with Amanda Hill, Chief Marketing & Customer Officer, Harrods.
Margaret Molloy
August 2019
Simplifiers
Amanda Hill, Chief Marketing & Customer Officer, Harrods
Behind every brand delivering simpler experiences for customers is a leader who recognizes the inherent value in keeping things simple. In Simplifiers, Margaret Molloy interviews business leaders who put simplicity to work. Here, Margaret speaks with Amanda Hill, Chief Marketing & Customer Officer, Harrods.
Margaret Molloy
August 2019
Behind every brand delivering simpler experiences for customers is a leader who recognizes the inherent value in keeping things simple. In Simplifiers, Margaret Molloy interviews business leaders who put simplicity to work. Here, Margaret speaks with Tracy Keim, VP Consumer Marketing + Brand, 23andMe. Margaret Molloy: What is 23andMe? Tracy Keim: We are the only FDA authorized, direct-to-consumer genetics company. … Continued
Margaret Molloy
July 2019
Simplifiers
Tracy Keim, VP Consumer Marketing & Brand, 23andMe
Behind every brand delivering simpler experiences for customers is a leader who recognizes the inherent value in keeping things simple. In Simplifiers, Margaret Molloy interviews business leaders who put simplicity to work. Here, Margaret speaks with Tracy Keim, VP Consumer Marketing + Brand, 23andMe. Margaret Molloy: What is 23andMe? Tracy Keim: We are the only FDA authorized, direct-to-consumer genetics company. … Continued
Margaret Molloy
July 2019
Behind every brand delivering simpler experiences for customers is a leader who recognizes the inherent value in keeping things simple. In Simplifiers, Margaret Molloy interviews business leaders who put simplicity to work. Here, Margaret speaks with Grant McLaughlin, Vice President, Corporate Affairs, Booz Allen Hamilton.
Margaret Molloy
July 2019
Simplifiers
Grant McLaughlin, Former Vice President, Corporate Affairs, Booz Allen Hamilton
Behind every brand delivering simpler experiences for customers is a leader who recognizes the inherent value in keeping things simple. In Simplifiers, Margaret Molloy interviews business leaders who put simplicity to work. Here, Margaret speaks with Grant McLaughlin, Vice President, Corporate Affairs, Booz Allen Hamilton.
Margaret Molloy
July 2019
Behind every brand delivering simpler experiences for customers is a leader who recognizes the inherent value in keeping things simple. In Simplifiers, I interview business leaders who put simplicity to work. Here, Margaret Molloy speaks with Ed Dandridge, Global Chief Marketing & Communications Officer, AIG – General. With roots that trace back to 1919, AIG is a global … Continued
Margaret Molloy
June 2019
Simplifiers
Ed Dandridge, Global Chief Marketing & Communications Officer, AIG – General Insurance
Behind every brand delivering simpler experiences for customers is a leader who recognizes the inherent value in keeping things simple. In Simplifiers, I interview business leaders who put simplicity to work. Here, Margaret Molloy speaks with Ed Dandridge, Global Chief Marketing & Communications Officer, AIG – General. With roots that trace back to 1919, AIG is a global … Continued
Margaret Molloy
June 2019
Behind every brand delivering simpler experiences for customers is a leader who recognizes the inherent value in keeping things simple. In Simplifiers, Margaret Molloy interviews business leaders who put simplicity to work. Here, Margaret speaks with Lucy Chow, Director, Women’s Angel Investor Network and Investment Committee, Mindshift Capital.
Margaret Molloy
May 2019
Simplifiers
Lucy Chow, Director, Women’s Angel Investor Network (WAIN)
Behind every brand delivering simpler experiences for customers is a leader who recognizes the inherent value in keeping things simple. In Simplifiers, Margaret Molloy interviews business leaders who put simplicity to work. Here, Margaret speaks with Lucy Chow, Director, Women’s Angel Investor Network and Investment Committee, Mindshift Capital.
Margaret Molloy
May 2019
In this Simplifiers interview, Margaret Molloy speaks with Kimberly Davis, Executive Vice President-Social Impact, Growth & Legislative Affairs, National Hockey League.
Margaret Molloy
March 2019
Simplifiers
Kimberly Davis, EVP – Social Impact, Growth & Legislative Affairs, National Hockey League
In this Simplifiers interview, Margaret Molloy speaks with Kimberly Davis, Executive Vice President-Social Impact, Growth & Legislative Affairs, National Hockey League.
Margaret Molloy
March 2019