Global Director, Business Analytics & InsightsSee profile
In a new era driven by digitalization, conventional business practices and household brand names in traditional industries such as retail, entertainment and travel are being upended by nimble startups. These disrupter brands are giving consumers experiences that are instantaneous, gratifying and intuitive. Above all, these experiences are simple.
In this episode of Brand Matters, Brian Rafferty, global director of research insights, breaks down our new Brand ROI methodology and why it can be a useful tool for CMOs to sell in the value of brand in an organization.
SMPL Q&A is a new blog feature, in which we interview our experts on all things relevant in branding, design and simplicity. In this Q&A, we speak with Brian Rafferty, global head of research insights, about brand ROI and Siegel+Gale’s new research methodology that can help business decision makers fully understand the tangible value of brand.
Key performance indicators (KPIs), have become common parlance in both the business and marketing worlds, as the practice has become increasingly data driven. They are used to define the success of an initiative, or, as is often the case lately, the ongoing performance of a team, ultimately impacting team member incentives.
This week on Brand Matters, we sit down with Brian Rafferty and explore the 2014 Global Brand Simplicity Index and how—by measuring perceived “simplicity”—brands can better understand their market value to and for consumers.