services / research  / strategy  / naming  / simplification  / design  / interactive  / communications  / governmentsolutions 
+ overview
+ our approach
+ the impact of our work
+ why government has
   difficulty communicating

+ thought leadership
+ focus on Washington

 
Case studies

IRS
We created the original 1040EZ and simplified the entire system of federal income tax forms and instructions.
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  IRS"
We simplified Mutual Fund Fee and Conflict of Interest disclosures, and wrote the Plain English Handbook used by public companies to comply with complicated disclosure regulations.
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  IRS"
We restructured and rewrote the Medicare Handbook, providing a neutral explanation of all options to over 40 million Medicare members.
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IRS"
We streamlined and redesigned NASD’s online reporting tool to provide average investors more transparency around brokers and brokerage firms.
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  IRS"
We restructured, rewrote, and redesigned all DC tax forms and instructional worksheets to improve clarity and compliance while accommodating new scanning and processing technology that improved accuracy and efficiency.
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  IRS"
We’re working with the IRS to streamline and redesign its entire correspondence system to help increase taxpayer understanding and compliance.
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